Senior Business Development Executive
Business Development
JOB PURPOSE
To drive new business growth for KJFEM in Singapore’s commercial cleaning and integrated facilities services market. The role is responsible for identifying, pursuing and closing new contracts, building and maintaining a strong sales pipeline, and representing the Company at tenders and client meetings, while working closely with the General Manager, Business Development (MY & SG) and the Operations team to ensure a smooth
handover and delivery of won contracts.
CORE JOB RESPONSIBILITIES:
New Business Development
Identify, qualify and pursue new business opportunities across commercial, industrial, institutional, and public sector segments in Singapore.
Develop and maintain a healthy pipeline of new leads and prospects, achieving monthly, quarterly and annual sales targets set by the GM, Business Development.
Conduct client meetings, site visits and need assessments to scope out cleaning and facilities service requirements.
Tender & Bid Management
Monitor and respond to relevant tenders on GeBIZ and other private-sector tender/procurement platforms.
Prepare tender submissions, site survey reports, costings and proposals, and represent KJFEM at tender briefings and interviews.
Coordinate with Operations, HR and Finance to ensure tender pricing reflects accurate manpower, equipment and compliance costs (e.g. Progressive Wage Model requirements).
Client & Contract Management
Build and manage relationships with facility managers, MCST/MA committees, procurement teams and corporate clients.
Negotiate contract terms and pricing within Company delegation of authority and minimum margin guidelines.
Ensure a smooth handover of newly secured contracts to the Operations team, and support client onboarding.
- Cross-sell the Company’s full suite of services (e.g. cleaning, disinfection, pest control, landscaping and other facilities support services) to new and existing clients.
Market Intelligence & Compliance
Track competitor activity, market pricing and industry developments in the Singapore cleaning/FM sector.
Ensure proposals and contracts comply with NEA Cleaning Business Licence requirements, the Employment Act, and other applicable Singapore regulations.
Reporting & Administration
Maintain accurate records of quotations, contract trackers and CRM/pipeline entries (work order documentation is prepared and supported by Sales Admin).
Prepare and submit sales activity, pipeline and forecast reports to the GM, Business Development (MY & SG) on a regular basis.
- Undertake any other ad hoc duties assigned by Management.
Position accountability Scope
To issue sales quotations to customers in accordance with the Company’s delegation of authority.
To negotiate and confirm customer contracts within the minimum margin approved by Management any exception requires prior approval from the GM, Business Development (MY & SG).
- To submit tenders and represent the Company at tender briefings and interviews.
- To confirm order information for Sales Admin to raise internal work orders (e.g. Contract Work Order, Initial Work Order, Renewal/Variation Work Order, etc).
Key Performance Indicators (KPIs):
Achievement of annual new business revenue / sales target, as set by the GM, Business Development.
Tender win rate.
Number of qualified leads and new opportunities generated per month.
Sales pipeline value and conversion rate.
Client retention and renewal rate for accounts secured.
Work Location and Work Hours:
- Work Location is at KJ FEM Pte Ltd, Singapore, with regular travel for client meetings, site visits and tender
briefings across Singapore. - Working Hours will be Monday to Friday – 8.30am to 6.00pm, Saturday – Off Day & Sunday – Rest Day
- Work Location is at KJ FEM Pte Ltd, Singapore, with regular travel for client meetings, site visits and tender
POSITION REQUIREMENTS:
Qualification
Minimum Diploma or Degree in Business, Sales & Marketing, or a related field.
Experience
Minimum 3 to 5 years of B2B sales / business development experience, preferably within the cleaning, facilities management, or outsourced services industry in Singapore.
Knowledge & Skills
- Working knowledge of the Singapore cleaning / facilities management industry, including the NEA Cleaning Business Licence framework and GeBIZ / private-sector tender processes.
- Proven track record of meeting or exceeding sales targets.
- Strong negotiation, presentation and relationship-building skills.
- Proficient in Microsoft Office experience with CRM/sales tracking tools is an advantage.
- Existing network of facility managers, MCST/MA committees or procurement contacts in Singapore is an advantage.
Required Attributes
Self-starter, resilient and target-driven mature and able to work independently comfortable working under pressure to meet tender deadlines own transport preferred for client and site visits.
